GDPR Compliance
GDPR Compliance refers to adhering to the General Data Protection Regulation, a legal framework that sets guidelines for the collection and processing of personal information from individuals within the European Union. For SaaS providers, compliance involves implementing policies for data protection, user consent, and breach notifications.
Non-compliance with GDPR can result in substantial fines and legal consequences. SaaS companies must ensure that their data handling practices meet these standards, affecting how they design products and interact with users.
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Churn Rate
Annual Recurring Revenue (ARR)
Lifetime Value (LTV)
Customer Retention Rate
Freemium Model