Multi-Tenancy
Multi-Tenancy is an architectural approach where a single instance of a software application serves multiple customers, known as tenants. Each tenant's data is isolated and remains invisible to others, even though they share the same application and resources.
This model allows SaaS providers to optimize resource utilization, simplify updates, and reduce costs by maintaining a single codebase. For customers, multi-tenancy offers cost-effective access to sophisticated software without the need for dedicated infrastructure or extensive maintenance.
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Churn Rate
Annual Recurring Revenue (ARR)
Lifetime Value (LTV)
Customer Retention Rate
Freemium Model