SaaS Customization
SaaS Customization allows users to modify certain aspects of the software to better fit their specific needs. This can include configuring workflows, adjusting interfaces, and integrating with other tools.
Offering customization enhances the product's flexibility and appeal to a broader range of customers. It requires a balance between providing options and maintaining the scalability and maintainability of the core product.
Explore further
Churn Rate
Annual Recurring Revenue (ARR)
Lifetime Value (LTV)
Customer Retention Rate
Freemium Model