SaaS User Segmentation
SaaS User Segmentation involves dividing the user base into distinct groups based on characteristics like behavior, needs, or demographics. This enables targeted marketing, personalized experiences, and more effective customer engagement.
By understanding different user segments, SaaS companies can tailor features, communication, and support to meet specific needs, enhancing satisfaction and retention.
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Churn Rate
Annual Recurring Revenue (ARR)
Lifetime Value (LTV)
Customer Retention Rate
Freemium Model