User Onboarding Flow
User Onboarding Flow is the sequence of steps that new users go through when they start using a SaaS application. A well-designed onboarding flow introduces key features, demonstrates value quickly, and encourages engagement.
Optimizing the onboarding flow can reduce drop-off rates, enhance user satisfaction, and accelerate the path to becoming a loyal customer. It often includes elements like welcome messages, guided tours, and interactive tutorials.
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Churn Rate
Annual Recurring Revenue (ARR)
Lifetime Value (LTV)
Customer Retention Rate
Freemium Model